Your Deadline Funnel admin offers self-service options for managing your account.
Table of Content:
How to get account invoices:
You can locate all your invoices by visiting the Billing section in your account dashboard as seen here:
Scroll down to the Invoices section; here you can view and download any of your invoices:
How to update your company information:
If you need to update your company information or add other details to your invoices, you can edit that by visiting Account and editing your profile as seen here.
If you would like to automatically receive your invoices via email every month, make sure to choose 'Receive automatic email invoices' in the 'Account' section.
How to make account changes:
Visit the 'Account' section of your dashboard and use the secondary navigation to switch between account sections, such as "change password" and "manage categories":
From this menu, you can change your password, change your credit card or subscription plan, download invoices, opt to receive invoices by email or even cancel your account.
How to change plans
If you'd like more details about the differences between plans, see this article.
Can I pause my account?
Yes, you can pause your account!
Before you do that, there are a few things to know first:
"Pausing" is essentially canceling on our side. But when you come back we'll just start up your plan when you ask us to.
Please double-check our current pricing, because if it's different from what you're currently paying, then our current pricing at the time you reactivate is what you would be paying
If you want any invoices, you should download those FIRST because currently, you can't retrieve them after you pause. We're working to change that but for now, that's our advice.
If you would still like to go ahead and pause your account, you can cancel your account and reactivate it from within the admin
If you have any questions, contact us via chat (bottom right corner of your screen) or email at firstname.lastname@example.org. We're always happy to help! 🙂