Your Deadline Funnel admin offers self-service options for managing your account.
How to get account invoices:
You can locate all your invoices by visiting the Your Account > Billing section in your account dashboard as seen here:
Scroll down to the Invoices section; here you can view and download any of your invoices:
If you would like to automatically receive your invoices via email every month, make sure to choose 'Receive automatic email invoices' in the 'Your Account' section.
How to update your company information:
If you need to update your company information or add other details to your invoices, you can edit that by visiting Your Account and editing your profile as seen here. Please be sure to click 'Update' to save your changes:
How to make account changes:
Visit the 'Your Account' section of your dashboard and use the secondary navigation to switch between account sections, such as "change password" and "manage categories":
From this menu, you can change your password, change your credit card or subscription plan, download invoices, opt to receive invoices by email, or even cancel your account.
Can I pause my account?
Yes, you can pause your account!
Before you do that, there are a few things to know first:
"Pausing" is essentially cancelling on our side. But when you come back we'll just start up your plan when you ask us to.
Please double-check our current pricing, because if it's different from what you're currently paying, then our current pricing at the time you reactivate is what you would be paying
If you want any invoices, you should download those FIRST because currently, you can't retrieve them after you pause. We're working to change that but for now, that's our advice.
If you would still like to go ahead and pause your account, either we can do this for you or you can cancel your account and reactivate it from within the admin
If you need additional assistance, you can always reach us at firstname.lastname@example.org or via live chat.