If a client has reached out to you specifically, we recommend sending them a Public Reset Link. This will clear their tracking and give them a second chance at your offer.
For all other purposes, here's how to clear the tracking for a specific tracking record in your Deadline Funnel campaign. 😎
1. Click on 'Analytics' in the top menu of your Deadline Funnel dashboard:
2. Type your lead's email into the 'email' search box or search for their i.p. address in the 'details' column to locate them in your Deadline Funnel campaign tracking:
3. When you find the entry you want to reset, click on the Delete button:
Note: In cases where you can't locate the prospect by email, you might want to be able to send them a link that resets their tracking. You can use the Public Reset Link for this purpose.
If you have any questions, please let us know at firstname.lastname@example.org.