If a client has reached out to you specifically, we recommend sending them a Public Reset Link. This will clear their tracking and give them a second chance at your offer.
For all other purposes, here's how to clear the tracking for a specific tracking record in your Deadline Funnel campaign. 😎
Click on 'Analytics' in the top menu of your Deadline Funnel dashboard:
Type your lead's email into the 'People Tracked' search box or search for their IP address under 'Other' to locate them in your Deadline Funnel campaign tracking:
When you find the entry you want to reset, click on the Trash Icon/Delete button:
Note: In cases where you can't locate the prospect by email, you might want to be able to send them a link that resets their tracking. You can use the Public Reset Link for this purpose.
If you have any questions, contact us via chat (bottom right corner of your screen) or email at email@example.com. We're always happy to help! 🙂