When a client's deadline has expired but you'd like to give them a second chance at your offer, you can send them a Public Reset Link. When they click this link, their tracking will be cleared and their deadline will reset to the top. 😎
How to Create a Public Reset Link
Open the Deadline Funnel campaign where you want to give the subscriber a second chance.
Head to the Testing section and then to "Public Reset Link".
Now add the page URL where you want to redirect the subscriber to once they cleared their tracking (this would typically be your special offer page) and then click "Generate".
Optionally, adjust the number of hours that the Public Reset Link will be valid for by clicking the default 4 hours here:
Now copy the new Public Reset Link and send it to your client. Once they click on the link, it will clear their tracking and send them directly to the URL you set when creating the Public Reset Link.
The intention behind this feature is to give you and your team a way to help your end users reset their tracking on a case-by-case basis. This feature is not intended for use in an automation as a way to delete or reset tracking as part of your sequence.
If you have any questions, contact us via chat (bottom right corner of your screen) or email at firstname.lastname@example.org. We're always happy to help! 🙂