To clear your own, personal tracking for a campaign, navigate to:

Campaigns > Edit Campaign > Testing > 'Clear Tracking'

This will clear the tracking for your IP address and cookies, and will not clear anyone else's tracking.

In some cases, it can also help to test in a different browser and to clear your browser's cookies/cache.

To exclude your IP from being redirected in your own campaigns, check out our guide on Preview Mode.

If you have any questions, contact us via chat (bottom right corner of your screen) or email at We're always happy to help! 🙂

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